The general terms are applicable to all services provided by musiversal.
All musiversal shared recording sessions have audio and video live-streaming. We do, however, always prioritize the audio streaming over the video streaming. Meaning that, due to the nature of the material, video has a bigger delay than audio. The current solution in the best streaming services available around the world, is to delay the audio to match the video's lag. In our case, to be able to get instant feedback from the composer to our musicians, music producers and maestros, we choose not to delay the audio. Delaying the audio would make it look better, but it would also disrupt the recording with long pauses between takes, waiting for the streaming to go through.
musiversal will always prioritize the recording of the music over the live-streaming feeds (audio and/ or video).
1.2 Audio rights ownership
You keep ownership of all your rights. Both copyright and recording rights are yours perpetually and worldwide. All musiversal recordings are 100% buyouts.
musiversal reserves the right to use all musiversal recordings as data to train our music creation algorithm to improve the quality of all our final products.
1.3 Commercial audio usage
You have permission to use the recordings delivered by musiversal for commercial purposes without paying additional fees or royalties.
1.4 Rights clearance
1.4.1 Rights waiver
musiversal and musiversal’s musicians waive all rights in favor of the user for any audio files resulting from any musiversal recording sessions. musiversal declares that it is fully entitled to waive the rights as it was allowed by the musicians in a written and signed contract to do so without any limitations, universally and perpetually.
If you need a signed work for hire agreement, please contact us on email@example.com. In this email, state the name of the song/track in question, and the names of the musiversal musicians with whom you recorded said song/track.
1.4.2 Syncing audio with images
The recordings delivered by musiversal are cleared for syncing with images perpetually and worldwide without need to pay musiversal any additional fees.
The only exception to the paragraph above are UK based Orchestral (ensembles) recording sessions, as exclusively described in clause 2. Orchestras. If you wish to use the music you recorded in UK based Orchestral (ensembles) recording sessions for image-syncing please get in touch with us at firstname.lastname@example.org.
Crediting musiversal recording services is encouraged and preferred, yet it is optional.
In the case of music department credits such as in the film industry, musiversal may be credited according to industry standards. Social media crediting is always encouraged.
Multiple ways of crediting musiversal are accepted, including, but not limited to:
Ruth Royall may not be named in any publicly released song title, i.e. "Song Name feat. Ruth Royall", unless you have explicit permission from her record label. Ruth may be credited as a musiversal session musician as usual.
Tee Webb may not be named in any publicly released song title, i.e. "Song name feat. Tee Webb", unless you have the explicit permission from her record label. Tee may be credited as a musiversal session musician as usual.
When you share on social media, we kindly request you to tag our social media handles. We really want to see, like, comment, share and support your great work! Social handles:
1.6 Use of reviews
We hold the right of publishing clients' reviews and feedback of our services on our website and other communication media. musiversal will request your permission beforehand.
1.7 musiversal usage
musiversal reserves the right to use musical recordings for promotional purposes and for machine learning purposes. musiversal will request your permission before using any material on a public promotional campaign.
1.8 Technical requirements
These are the minimum technical requirements that you must consider having in your station(s), in order to receive the video and audio live-streams as prepared by our technical team:
Internet connection speed - Download 8mb/s
Processor - Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
RAM - 4Gb
1.9 Recording non-original material
Recording non-original material, i.e. using musiversal session musicians to record “covers”, is possible. However, the intended and eventual use of the recorded material falls solely under the responsibility of the user. The materials that result from such recordings must comply with, and are not limited to, copyright laws, where they are applicable. musiversal will not be liable in the event of a copyright dispute raised by the copyrights' owner(s).
Applicable to all orchestral services provided by musiversal, by means of remote and on-site recording sessions with orchestral ensembles.
2.1 Booking date and time
The dates and times shown on our website are planned dates, which may be changed with prior notice. In such an event, all music is to be recorded at the next available recording session, and you will be notified at the earliest convenience.
2.2 Planned sessions
If a session does not reach a minimum of 50% booking capacity, musiversal reserves the right to postpone it until demand is sufficient to book a new session.
2.3 Booked session validity
All sessions have 6 months validity, starting from the date of booking. If you are not able to schedule your recording sessions within 6 months, your booking will be changed from a product-specific booking into a voucher with value of the original booking that is eligible to use for any available musiversal product.
The reason for this term is that our orchestras, musicians and other music partners change, update prices etc.
2.4 Booking postponing cost
After making a booking, you can request musiversal to postpone your session to a later time at no additional cost if the recording session date hasn't been announced by musiversal via email. If you wish to postpone your session to a later date by notifying musiversal after the announcement of the date of your session, a rescheduling cost equivalent to 100% of the amount of the session cost applies.
2.5 Score submissions
You must submit your scores at least 15 days before your recording session. If you are not able to submit the scores by then, musiversal will schedule your recording session to the next available date and a 50% postponing session fee will apply.
2.6 Score review
musiversal asks composers to submit the scores at least 15 days before the recording date in order to give our conductor time to review all the pieces that we will record. If any issues come up during the review process, we will have time to contact the composer to make any necessary changes. Note that if your orchestration is not well written, it will affect the recording outcome, and it may not sound like VST or computer generated music.
2.7 Transcription and orchestration services
In the event that your booking includes the transcription, orchestration, arrangement or original composition of music, musiversal reserves the right to inform you of the deadline of the estimated delivery date of the services. Such information must be shared by musiversal prior to the booking if requested by you.
2.8 Recording ratios
In the pre-booking form, we’ll ask for you to tell us about your piece of music, to upload any files and scores you may have, and whether you’re able to write the scores yourself or if you need our help.
Once you’ve submitted the form, one of our Executive Producers will be in touch with you within 3 business days, to advise you on the most appropriate recording time to match the length and complexity of your music.
Based on historical averages, we also have a guideline below to express the typical relationship between the length of your piece of music and recording time required:
2.8.1 Budapest Strings and Prague Orchestra:
To record up to 1 minute of music, book a 12-minute session.
To record up to 2:30 minutes of music, book a 24-minute session.
To record up to 4 minutes of music, book a 36-minute session.
To record up to 5 minutes of music, book a 48-minute session.
To record up to 6 minutes of music, book a 1-hour session.
To record up to 12 minutes of music, book a 2-hour session.
To record up to 18 minutes of music, book a 3-hour session.
To record up to 24 minutes of music, book a 4-hour session.
2.8.2 Prague Strings:
To record up to 1 minute of music, book a 8-minute session.
To record up to 2 minutes of music, book a 15-minute session.
To record up to 3 minutes of music, book a 22-minute session.
To record up to 4 minutes of music, book a 29-minute session.
To record up to 5 minutes of music, book a 36-minute session.
To record up to 6 minutes of music, book a 42-minute session.
To record up to 8 minutes of music, book a 1-hour session.
To record up to 16 minutes of music, book a 2-hour session.
To record up to 25 minutes of music, book a 3-hour session.
To record up to 33 minutes of music, book a 4-hour session.
2.8.3 London Strings:
To record up to 1 minute of music, book a 14-minute session.
To record up to 2 minutes of music, book a 21-minute session.
To record up to 3 minutes of music, book a 28-minute session.
To record up to 5 minutes of music, book a 42-minute session.
To record up to 6 minutes of music, book a 1-hour session.
These time settings are not linear. They are subject to change depending on the difficulty of each piece. If we find that your piece requires more recording time due to hard passages, or if you have not booked enough session time, we will hold your recording until enough recording time is booked. You can also email us at email@example.com, and we will advise you on the most adequate recording time.
You can record overdubs in all of our recording sessions. For UK based sessions, a 200% of the whole session fee is applied for each overdub. For non-UK sessions, a 100% of your session fee applies for each overdub.
2.10 Physical recording session attendance
musiversal’s sessions are held remotely. However, for orchestral recording session bookings longer than 1 hour, musiversal accepts and welcomes your physical attendance in the recording session. We welcome you to the studio and into the control room where you can speak to the producer and the engineer. You will also be able to talk with the conductor and the musicians, keeping in mind the focus of the session, which is to deliver a high-quality recording. Each recording session shorter than 1 hour can only be attended remotely.
2.11 File handling
After the recording session we run a quality control on every session file. Only after that will we send the audio files and Pro Tools session to your email. This will be no later than 3 business days after the recording session (considering local bank holidays).
2.12 Cancellation of orchestral session
We offer a full refund for cancellation requests up to 14 days after purchase, on purchases done under TBD date agreements (E.g.: March TBD). We also offer full refund to purchases done under announced dates (E.g.: March 17th) when a booking has been done more than 30 days before the session (E.g: a purchase done before February 17th). If you purchase your session with an announced recording date (E.g.: March 17th) which is less than 30 days away from the time of purchase, you are not eligible for a cancellation refund.
2.13 Session time
Based on your scores, an Executive Producer will advise you on the optimal session length to book. It is not always the case that the allocated session length perfectly matches the time required to record your song. Therefore, the following is to be considered:
2.13 Post-production revisions
If you would like musiversal’s engineers to make revisions or changes to the editing, mixing or mastering delivered, you must contact musiversal by email within 7 days from the first delivery date. After this period every delivery will be considered accepted.
2.14 Refund policy
We are proud of our products and services. This is why we offer a full money-back guarantee for all purchases made on our website. We guarantee a full refund whenever the outcome of a recording session does not meet High-Quality standards as defined by the following criteria:
If any of the above is proved true, you are eligible for a full reimbursement. Refunds typically take between 3 and 10 business days to arrive in your bank account and are returned with the payment details used for the original purchase.
musiversal may refuse a refund request if there is evidence of fraud, refund abuse, or any other manipulative behavior by the user.
In case of refund, we withdraw your rights to use the orchestral recordings done by musiversal, revoking clause 1.3 and 1.4.
Applicable to all musiversal® Studio sessions provided by musiversal, by means of remote recording sessions with individual session musicians.
3.1 musiversal’s Subscription
musiversal’s subscription is a subscription service that allows users to make monthly or yearly payments in exchange for the provision of music recording services using remote communication including live video and audio technologies, with the goal of providing the user with an audio file or collection of audio files as the result of each recording session that is booked and is executed. musiversal has the right to change these terms, including pricing and free trial durations at any time without notice.
3.1.1 Sessions validity
If you are subscribed to a plan that allows you a limited number of session bookings per month, i.e.: the Essential plan that allows 5 sessions per month, such allowance expires at the end of your billing period. The sessions that were not booked during the billing period will no longer be valid, i.e.: unused sessions will not be rolled over into the next billing period.
3.1.2 Free Trial
musiversal may include a Free Trial period on some subscription tiers. This is a period within which users are granted full access to the benefits and features of the chosen tier. For example, in the Essential Tier, which allows booking 5 recording sessions every month, users will get access to book 5 sessions per billing period.
Upfront payment is not required to enter the Free Trial, however, payment details are required upfront. Every Free Trial is 14 days in duration. At the end of the 14 days, users will automatically be billed and enrolled into the chosen plan, unless the user cancels the Free Trial ahead of this first billing date.
At the start of the first billing date, sessions allowance is not reset back to 0. Instead, any sessions booked within the Free Trial period will be used within the usage/ quota of the first month of the paid plan. For example, if a user starts the Free Trial on the Essential Tier, which allows 5 sessions per month, and the user books 3 sessions within the Free Trial, then if the user enters the paid plan, he/ she will have 2 sessions remaining in its first month.
Upon subscribing to a musiversal monthly subscription you are agreeing to paying an automatically renewable monthly recurring payment of $99, $199, or other, to musiversal, depending on the pricing tier you are signed-up to; paid at the moment of subscription and relative to the subsequent number of days of the month or year (for monthly or annual subscriptions, respectively).
If you signed up to a free trial, you will be charged for your first month, or year, of the subscription at the end of this free trial period.
musiversal accepts credit cards, debit cards enabled for online purchases and PayPal and uses Wix payments and/or Stripe and/or PayPal to collect payments.
musiversal may offer discounted subscriptions, still subject to variation according to clause 3.1.
3.3 Information about your track
On the website booking screen, and also in your booking confirmation email, you will receive a link to add your session information and track files. This only takes a few minutes to complete, and we will ask you information including your track's BPM, bit depth, sample rate, an optional link to a reference track, a link for you to upload your music score and/or DAW session and finally any other additional details you may wish the musician(s) to know.
You must submit this information at least 24 hours before the session, for every new track you start working on, or if you have any additional updates to your existing track (e.g. a different instrument-specific reference track).
3.4 Files handling
We’ll send you stems of every recorded take in WAV or AIFF format (whichever you prefer). You'll receive all of your files directly to your email inbox, no later than 24 hours after your session.
Unexpected technical errors may prevent this from happening. musiversal is committed to solving any Files handling technical error.
3.5 Live-streaming recording
musiversal records all Zoom sessions. These recordings will consist of video and audio from the client, and excluding the audio output which contains the music audio signal. The resultant recording will include the video stream and audio, limited to the client’s and the musician’s voice (if applicable), and nonmusical sounds.
3.6 Cancellation of remote session
You can cancel upcoming sessions in your account area, under “My Sessions”. You will only be able to cancel sessions more than 48 hours in advance. If your session is not canceled within 48 hours before the session, we will assume that your session is going ahead with the musician, and in case of a no-show the musician will carry out the recording in your absence.
musiversal reserves the right to cancel a remote session under any circumstance, without prior notice.
3.7 Interruption of subscription
musiversal reserves the right to cancel or refuse the renewal of your subscription at any time, upon notice.
3.7.1 Cancellation of subscription
We hate to see you go, but if you need to cancel your account and end your subscription, all you need to do is hit cancel in your My Account page.
When you cancel your subscription you will not be charged on your next billing date. Your subscription will still be valid until the end of your monthly subscription period. That means your upcoming sessions will still be valid, and you can still book new sessions, until the end of your subscription month. After your subscription month expires, you will no longer be able to book recording sessions and any sessions scheduled beyond your subscription end date will be cancelled automatically.
If on a yearly plan, cancellation of your account is also possible, but you will only be entitled to a refund if you cancel within 60 days of purchase. Please see the Refund Policy for more details.
3.7.1 Pausing of subscription
You can pause your subscription by making a request to firstname.lastname@example.org.
Pausing your subscription plan is essentially a "freeze" on your account, preventing you from being billed on your upcoming billing date. Whilst your account is paused, you will not be able to book or attend any sessions. Any sessions that you have scheduled during your pause period will be automatically cancelled upon confirmation of pausing.
Pausing your subscription is limited to a 1-month period. After the 1-month period, your subscription will automatically resume.
If you'd like to resume your subscription before the 1-month time limit, you may do so any time. Simply make a request to email@example.com if you would like to unpause your subscription. Once your subscription has been unpaused, either by you unpausing or because you reached the end of the pausing period, there will be a 60-day cooling-off period within which you will not be able to pause your subscription again.
Pausing your subscription is not possible on a yearly plan.
3.8 Account delinquency
musiversal reserves the right to terminate your subscription at any time if the account has overdue payments.
3.9 Musician availability
Upon subscribing to musiversal’s subscription you acknowledge and agree that musiversal’s musicians have a set availability and might be unavailable on certain schedules or dates.
In the rare and unfortunate event of an emergency, a musician may have to cancel his/her sessions. In such an event, musiversal will do their utmost to accommodate your sessions in an alternative way. This may involve offering to record your sessions offline, offering session slots with the same session musician at a later date, or offering session slots with a different session musician at a later date.
3.10 Unfair use/ misusage
musiversal has the right to suspend or terminate your subscription and/ or account, at any time, due to misuse of any type, such as, but not limited to:
musiversal reserves the right to decline recording sessions without further reasoning.
3.11 Prohibited and mandatory practices
Upon subscribing to musiversal’s subscription you are agreeing to the following terms:
3.12 Refund policy
Refunds typically take between 3 and 10 business days to arrive in your bank account and are returned with the payment details used for the original purchase. You may request a refund by emailing firstname.lastname@example.org. musiversal will take into consideration the date and hour of the received email in order to ensure the refund policy.
musiversal does not provide refunds for periods within which users are inactive. For example, if you did not book a recording session in the past 2 months, this does not entitle you to a refund. If you would like to pause your subscription, you can do so (clause 3.7.1).
musiversal may also refuse a refund request if there is evidence of fraud, refund abuse, or any other manipulative behavior by the user.
3.12.1 Refund of monthly plans
To be eligible for a refund on your most recent payment, you must cancel your subscription within 48 hours from the billing date, whether being a first time purchase or a renewal payment.
You are eligible for a refund if one of the following conditions are met:
3.12.2 Refund of yearly plans
To be eligible for a refund on your annual subscription payment, you must cancel your subscription within 60 days from the billing date. If this condition is met, and regardless of session usage within those 60 days or less, you will be entitled to receive a refund equivalent to 80% of the cost of your annual subscription plan.
3.13 Downgrading your monthly or annual plan
Downgrading will come into effect on your next billing date. That means for the remainder of your billing period you will have access to the same benefits of your current plan, and upon your next billing date, you will be enrolled into the downgraded tier with the corresponding features and pricing of that tier.
After your first billing date on the downgraded plan, you are no longer entitled to those features which were provided on your previous plan. This may result in the immediate cancellation of any sessions which exceed your downgraded plan limits, and such cancellations will take place immediately upon your first billing date on the downgraded plan.
For example, if your previous plan awarded you 10 recording sessions, and your downgraded plan awards you 5 recording sessions, then when your downgrade comes into effect, you will only be entitled to a maximum of 5 recording sessions. In the event that you have more than 5 sessions booked, any excess sessions above the limit of 5 will be automatically cancelled. I.e. If you have 7 sessions booked, then 2 sessions will be cancelled automatically. The cancelled sessions will correspond to sessions furthest into the future.
3.14 Upgrading your plan
3.14.1 Upgrading your monthly plan
Upgrading your monthly plan will take effect immediately upon upgrading. This means that when you upgrade, you will be billed for the cost of the tier upon which you are upgrading to. You will be immediately enrolled into the upgraded pricing tier with its corresponding features and benefits. Any existing bookings will be unaffected.
3.14.2 Upgrading your annual plan
Upgrading your annual plan will take effect immediately upon upgrading. This means that when you upgrade, you will be billed for the cost of the tier upon which you are upgrading to. You will be immediately enrolled into the upgraded pricing tier with its corresponding features and benefits. Any existing bookings will be unaffected.
Upon upgrading on an annual plan, you will also be refunded on any time remaining on your existing plan. For example, if you have already completed 6 months on your existing plan, then you will be refunded the equivalent of 50% of the cost of your existing plan. You will receive this refunded amount within 5-10 business days.
3.15 Golden Record
Every musiversal Studio subscriber is granted one Golden Record. This is not granted automatically upon subscribing. Instead, Golden Records will be granted at a time and date deemed appropriate by musiversal.
With a Golden Record, subscribers can grant a friend instant access to the musiversal® Studio.
The Golden Record usage Terms are campaign-specific, and available on the marketing information of each campaign. Terms may change from campaign to campaign. Contact email@example.com for more information.
The Golden Record can not be sold.
The Golden Record can not be activated by the same individual, under a different name or email address.
Post-production services include in the box Mixing and Mastering, and are paid at the moment of booking. Upon booking, musiversal will send you a confirmation email with your session links (Zoom for conferencing and Audiomovers for audio live-streaming).
musiversal provides an ‘offline + online’ Mixing service, with both ‘online’ and ‘offline’ revisions.
The Online Mixing includes a 60 minutes meeting at the end of the session to finish the work. Attending this session is not mandatory, but rather an option to listen to mix before receiving the “for approval” mixed work (188.8.131.52). The work will be deemed as completed and ready for approval by the end of the session.
Mixing costs $149 per track/ song.
4.1.2 Materials submission
You will be able to submit your materials upon hiring the Mixing service. You must submit one of the following materials, up to 48 hours before the booked day/ hour:
Mixing deliverables are done in two phases:
An extra deliverable is available at cost, including Stems Mix or Radio Edit Mix (no swear words, a smaller version, or louder vocals). Each extra Mixing deliverable costs $29.
musiversal® Mixing service includes:
Any additional ‘offline’ revisions will be charged at a 50% cost of the hired service, per revision.
musiversal provides an ‘online’ Stereo and Stem Mastering service, with ‘offline’ revisions.
Mastering costs $29 per track/ song (Stereo), and $39 per Stem.
4.2.2 Materials submission
You will be able to submit your materials upon hiring the Mastering service. You must submit one of the following materials, up to 48 hours before the booked day/ hour:
Mastering deliverables are done in two phases:
Additional formats, such as 96KHz/24bit or 88.2KHz/24bit, may be delivered upon request and at no additional charge.
musiversal® Mastering service includes one ‘offline’ revision. This session is not live-streamed through audio, nor video.
Any additional ‘offline’ revisions will be charged at a 50% cost of the hired service, per revision.